Legal

Privacy Policy

Last Updated: December, 2025
Introduction
At Spider Group, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
INFORMATION WE COLLECT
We may collect the following types of information:
  • Contact details such as your name, email address, phone number, and company name when you fill out forms or contact us.
  • Technical information about your business and systems necessary to provide our services.
  • Usage data such as pages visited, time spent on site, and referring URLs.
  • Device information including IP address, browser type, and operating system.
HOW WE USE YOUR INFORMATION
We use the information we collect to provide and improve our services, respond to your inquiries, and communicate with you about updates or changes. We may also use this data to analyze usage patterns and enhance our website's functionality.
SHARING YOUR INFORMATION
We do not sell your personal information. We may share your data with trusted service providers who help us operate our business, or when required by law. Any third parties we work with are obligated to protect your information.
DATA RETENTION

We retain your data for as long as necessary to:

  • Fulfill the purposes for which it was collected,
  • Or to comply with your request for its removal, subject to legal obligations.
SECURITY OF YOUR INFORMATION
We employ administrative, technical, and physical security measures to protect your information. While we take reasonable precautions, no system is completely secure.
YOUR RIGHTS
You have the right to access, correct, or request the deletion of your personal data. Please contact us to exercise these rights.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. Spider Group is committed to protecting your privacy and ensuring our practices are transparent and fair. You can reach our data protection officer at privacy@spidergroup.co.uk or by mail at: Spider Group, Runway East, 1 Victoria Street, Bristol, BS1 6AA.
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SpiderGroup is a Bristol-based technology partner helping businesses across the UK achieve clarity through Productivity, Performance, and Protection. Since 2006, we've supported 200+ businesses with the technology expertise they need to grow without the overhead of an internal team.